Customer satisfaction is the most important thing that drives a business to success. Whenever you lose a good customer, you need to go back to the service and installation problems that preceded the loss. You may get an unpleasant surprise.
What’s that? You can’t pull together information on previous service and installation delays without a long drawn out manual search? That may be a symptom of the problem.
You need to know what customers have been inconvenienced, and why. PlumbersPack pulls all of the information together into one place, so you can identify and fix problems before you lose the customer.
